UPDATE: COVID-19 health measures

COVID-19 is having an unprecedented impact worldwide. It’s time to unite as we try to slow the spread of the virus

The situation in Victoria is rapidly changing, so we suggest checking the Department of Health and Human Services coronavirus section daily for updates.

Here are some tips to help you stay well and protect against exposure. In addition to these suggestions, be sure to follow the government’s other measures, such as not travelling overseas.

1) Practice social distancing

Ensure a distance of 1.5m is kept between yourself and others. No handshakes, hugs, kisses or close talking (no one likes close talkers anyways).

Bans on mass gatherings are now in effect in Victoria. The situation is developing rapidly. Keep updated via the Department of Health and Human Services coronavirus section.

2) Follow good personal hygiene

The Victorian Government recommends you:

  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, sneezing, or using the toilet. If soap and water are not readily available, use a hand sanitiser that contains at least 60 per cent alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands. Most people don’t realise they touch their face on average 16 times an hour. This makes it easier for the virus to travel from your hands onto your face and into your nose and airway.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
  • Do not share drinking bottles, crockery and cutlery.

3) Get the flu jab

The Victorian Government is recommending everyone gets vaccinated for flu (influenza) as soon as available. This could help reduce the risk of further problems.

Please call our clinic to find out whether we have the flu vaccine in stock or follow our social media channels for updates.

4) Maintain good household hygiene

Clean any high-traffic or frequently used areas in your living area often. Examples include door handles, light switches, taps, keyboards and kitchen benchtops.

Also, be sure to clean your mobile phone regularly, as it’s a common bridge between your hands and face.

5) Remember the basics

It’s a stressful time for everyone, but it’s important to maintain healthy habits. Keep up your nutrition and aim to eat a rainbow of fruit and vegetables each day, plus lean sources of protein.

Get 30 minutes of exercise a day, even if you’re house bound. There are some great online videos you could try in the comfort of your own home.

Sleep is vital to human health – you should be getting between 7 and 9 hours’ sleep a night. Minimise alcohol consumption and if you are a smoker, quit.

Lastly, remember to connect with loved ones (safely). Withall the great technology these days, you should still stay in touch with your friends and family. 

Feeling unwell? Here’s what you should do.

If you have travelled overseas to ANY country in the past 14 DAYS 


are unwell with fever, cold/flu or respiratory symptoms, please DO NOT BOOK ONLINE. Instead, PHONE reception.

Please note that only patients fulfilling Department criteria may be tested for Covid19.

Precautions when arriving at the clinic

If, after calling ahead, you are given an appointment with your GP (again, this can only be done via reception in the above circumstances), please DO NOT ENTER the clinic on arrival, but wait INSIDE your car in the carpark and CALL us to let us know you are here.

Returned travellers

If you have travelled overseas, please isolate yourself at home for at least 14 days.

Practice good personal hygiene and social isolation, and follow the Victorian Government’s guidelines for social distancing, hand hygiene and other measures to slow the spread of the virus (available here). 

Getting tested for COVID-19

Dedicated Covid-19 testing clinics are at major hospitals including MMC Clayton, Royal Melbourne and Alfred Hospital (call pre-arrival (03) 9076 2000).

Alternatively, call the national hotline on 1800 020 080, the Victoria Health Department on 1800 675 398 or see the Victorian COVID-19 website.

New telehealth services

Many GPs are now introducing telehealth services. This is where you liaise with your doctor via platforms such as Skype, Zoom or mobile phone. To find out more, please call our clinic. Please take care and try to remain positive. It’s a challenging time, but support is available.


Live number of cases in Victoria: available here  Advice about how to protect yourself: WHO